The second-hand marketplace Users Voice Displeasure Over Size Changes
Shoppers are voicing their frustration due to a modification that led to products showing incorrect sizing.
This online marketplace has revised its measurement guidelines for women's and children's clothes without notifying all users about the change.
Social Media Backlash
Numerous buyers and vendors are posting online stating that platform listings now display an altered size classification than originally posted as a result of the reclassification.
The company said the updated approach better aligns with comparable marketplaces.
They have suggested members to review their products and adjust the sizing manually where appropriate, causing user dissatisfaction.
Sizing System Changes
Before the change, the sizing featured a single numeric size and a letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
For certain items, the measurements have been reclassified - for example a size L used to be a 12 but currently displays as UK 16-18.
Member Experiences
Frankie Bridger, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
Another user, from Glasgow, explained products she uploaded with size 14 tags were displaying on the service as larger sizing 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she explained.
Required Changes
A different user, based in Derby, explained she became annoyed due to the update requiring manual adjustment the sizing for "all her products".
"This situation is especially annoying, because of my ongoing medical condition and Vinted sales have been crucial for me since losing part of my income," she said.
Marketplace Information
The app has more than 100 million shoppers, including 18 million in the UK.
It has become a favored option compared to resale services such as eBay and Depop.
This represents another occasion that an unexpected update on the platform has faced criticism: last year, Vinted reversed a change regarding delivery choices due to shopper criticism.